DIGITAL DOWNLOADS

Due to the nature of the product, digital downloads cannot be returned and therefore cannot be refunded.

PHYSICAL PRODUCTS

In case of a damaged product or a manufacturing error, you may request replacement or a refund if you contact us within 29 days of product delivery. Please get in touch with our team and provide a clear photo showing the issue.

Returns and exchanges are not supported if customer ordered the wrong size, color, or simply changed their mind.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note neither Printify nor Free Spirit Meg will be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.